Privacy policy
Last updated: June 2026
1. About Us
Luxury Decors UAE ("we", "our", "us") is operated by Black Lion LLC, Beirut Street, Ajman Industrial 1, Ajman, United Arab Emirates. We sell premium acrylic Islamic and UAE wall art through our website luxuryhomewalldecors.com.
Contact: luxuryhomewalldecor@gmail.com | WhatsApp: +971 54 741 9992
2. Information We Collect
When you place an order or contact us, we collect:
- Name, email address, phone number
- Delivery address (emirate, area, building details)
- Payment information (processed securely β we do not store card details)
- Order history and product preferences
- Device and browsing data via cookies when you visit our website
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and delivery updates via WhatsApp or email
- Respond to customer service enquiries
- Send promotional messages (only with your consent)
- Improve our website and product offerings
- Comply with UAE legal and regulatory obligations
4. Sharing Your Information
We do not sell your personal data. We share information only with:
- Delivery partners and couriers operating within the UAE
- Payment processing services (Tabby, Tamara, and card processors)
- IT and platform service providers (Shopify, Meta) under data processing agreements
- UAE government authorities if required by law
5. Cookies
Our website uses cookies to improve your browsing experience, remember your cart, and show relevant ads on Meta platforms (Facebook and Instagram). You may disable cookies in your browser settings, though this may affect website functionality.
6. Data Retention
We retain your personal data for as long as necessary to fulfil orders, comply with UAE law, and resolve disputes. Order records are typically retained for 5 years in accordance with UAE commercial regulations.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise your rights, contact us at luxuryhomewalldecor@gmail.com or WhatsApp +971 54 741 9992.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All transactions on our website are encrypted via SSL.
9. Third-Party Links
Our website may contain links to third-party platforms (Instagram, WhatsApp, Tabby, Tamara). We are not responsible for their privacy practices and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of our website after changes constitutes acceptance.
11. Governing Law
This Privacy Policy is governed by the laws of the United Arab Emirates.